Chase Website Down in a Lengthy Outage

Chase's online banking website has been down for most of Tuesday. The prolonged outage has been blamed on unspecified "technical issues," by the company. This outage has been criticized by many people, and many people are actually very upset with the banking giant.

The online banking service went down sometime on Monday night. Chase spokesman Tom Kelly said, "We're working on it, it's a top priority."

Chase has over 16.6 million online customers that use the service. That's a lot of people to inconvenience. In the meantime, during this outage, Chase is urging its customers to conduct their business at local bank branches or ATM. Or, they can use the company's phone service, which also remains unaffected by the crash.

The company's chief executive, Jamie Dimon, apologized for the disruption of the service at a banking conference in New York. The irony in this is that a part of his presentation was showing off the growth in Chase's online banking. It has expanded by more than 40% annually for the past four years.

Some customers were quick to tweet or blog about the annoyance.

Chase, get your f'n website back online. us' 2nd largest bank should be able 2 afford competent tech support," one user said on the micro blogging Web site.

"So far, this hasnt been that great of a bday. it was decent until chase wouldnt allow me to take out any $ from my account" Another unhappy customer said.

Continue reading on the next page.


Chase Bank is a huge corporation. It's the commercial division of JPMorgan Chase, it has assets of over $2 trillion, and operations in more than 60 countries. You would really think that a company like that would have back-ups for their online service.

Well, I guess not, but this should definitely teach them the value thereof.